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Remote Technical Live Support Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Feb 18, 2020
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A digital customer engagement services company is in need of a Remote Technical Live Support Specialist.

Must be able to:

  • Identify recurring customer issues
  • Answer tech support and customer service questions via email and chats
  • Suggest customer response templates and online help documentation

Required Skills:

  • Able to handle multitasking in multiple windows and programs
  • Excellent attention to detail and ability to recognize patterns
  • Internet & tech savvy
  • Experience Live Streaming
  • Comfortable following detailed workflows

COMPLETE JOB DESCRIPTION

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