Job Summary
A provider of bookkeeping and human resources services needs applicants for an opening for a Remote Technical Operations Specialist.
Candidates will be responsible for the following:
- Performing remote problem troubleshooting and resolution
- Maintaining excellent customer/employee relations
- Escalating tasks as necessary
Applicants must meet the following qualifications:
- Bachelor’s Degree
- 2-3 years of technical support experience
- Expert at documentation
- Ability to keep confidential highly sensitive company plans and data
- Ability to manage all technical support requests