Job Summary
A customer engagement software development company is seeking a Remote Technical Partner Onboarding Specialist.
Core Responsibilities of this position include:
- Developing an understanding of the company's solution, our strategic ecosystem partners, and our joint value proposition
- Partnering with pre-sales leadership across our strategic partners to enable their teams to most effectively demonstrate the company solution to clients
- Demonstrating the company solution in client sales demonstrations, end-user trainings, admin trainings and partner enablement contexts
Skills and Requirements Include:
- Proven success in technical support, onboarding or solutions engineering role
- Proven learning mindset with a hunger for personal and professional development
- Ability to navigate competing priorities and maximize impact by balancing urgency and importance of each
- Demonstrated versatility in communicating complex technology-related business issues to audiences with a varying range of technical expertise
- Experience working with Excel/Google Sheets for project management
- Ability to create new client onboarding plans in collaboration with our partners that map new client onboarding journeys along with roles and responsibilities for all stakeholders
