Remote Technical Partner Onboarding Specialist in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Fri, Apr 02, 2021

This job expires in: 11 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A customer engagement software development company is seeking a Remote Technical Partner Onboarding Specialist.

Core Responsibilities of this position include:

  • Developing an understanding of the company's solution, our strategic ecosystem partners, and our joint value proposition
  • Partnering with pre-sales leadership across our strategic partners to enable their teams to most effectively demonstrate the company solution to clients
  • Demonstrating the company solution in client sales demonstrations, end-user trainings, admin trainings and partner enablement contexts

Skills and Requirements Include:

  • Proven success in technical support, onboarding or solutions engineering role
  • Proven learning mindset with a hunger for personal and professional development
  • Ability to navigate competing priorities and maximize impact by balancing urgency and importance of each
  • Demonstrated versatility in communicating complex technology-related business issues to audiences with a varying range of technical expertise
  • Experience working with Excel/Google Sheets for project management
  • Ability to create new client onboarding plans in collaboration with our partners that map new client onboarding journeys along with roles and responsibilities for all stakeholders

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