Job Summary
A tech-enabled hospitality company has an open position for a Remote Technical Quality Assurance Trainer.
Must be able to:
- Facilitate virtual training programs
- Evaluate performance and give constructive feedback when reviewing shadowed or recorded calls
- Create communication plan and engagement with Market Leads
Position Requirements Include:
- Proficient with CRM software, chatbot and call center software, and OTA portals
- Previous experience in a Sales Training, Sales Enablement, or similar role is required
- Demonstrated experience directing clear coordination / communication / excellent presentation skills to train virtually
- Proven ability to read and evaluate people quickly to coach, manage, and train to strengthen onboarding capabilities
- Tech savvy, data driven, entrepreneurial leader
