Job is Expired
Location: Arizona, Arkansas, Colorado, Florida, Hawaii, Illinois, Kansas, Mississippi, Missouri, Nevada, New Mexico, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, Virginia, Wisconsin
Compensation: Hourly
Staff Reviewed: Sat, Jul 17, 2021
Job Summary
A customer service provider is filling a position for a Remote Technical Sales Support Representative.
Core Responsibilities Include:
- Providing general support and light troubleshooting for clients
- Representing our clients in a positive, professional, and ethical manner while working to exceed customer and company expectations
- Interacting with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about products and services primarily via inbound calls
Must meet the following requirements for consideration:
- Demonstrated proper phone, chat, and email etiquette with the ability to speak and write clearly and accurately with proper grammar
- Demonstrated interest in or experience with light or soft sales preferred
- Knowledge of relevant software, computer applications, and related equipment or the ability to learn
- Ability to pass a typing test showing 40 WPM or above and at least 80% accuracy
- Ability to research required information using available resources
- Ability to identify and escalate priority issues per client specifications
