Job Summary
A staffing company is searching for a person to fill their position for a Remote Technical Senior Customer Service Representative in Charlottesville.
Core Responsibilities Include:
- Handling technical questions
- Assisting team with Salesforce tickets
- Handling multiple tasks via email and phone
Position Requirements Include:
- 2+ years of experience in Call Center customer support
- Experience assisting with software or account management
- Intermediate knowledge of Microsoft Office
- 2 years Microsoft Excel experience
- Technical support experience