Remote Technical Senior Customer Service Representative in Charlottesville

Job ID: Available for Members

Location: Virginia

Compensation: Hourly

Staff Reviewed: Wed, Aug 26, 2020

Job Category: Customer Service, Information Technology

Remote Level: 100% Remote

Employment Status: Temporary

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing company is searching for a person to fill their position for a Remote Technical Senior Customer Service Representative in Charlottesville.

Core Responsibilities Include:

  • Handling technical questions
  • Assisting team with Salesforce tickets
  • Handling multiple tasks via email and phone

Position Requirements Include:

  • 2+ years of experience in Call Center customer support
  • Experience assisting with software or account management
  • Intermediate knowledge of Microsoft Office
  • 2 years Microsoft Excel experience
  • Technical support experience