Job Summary
A software development company is filling a position for a Remote Technical Senior Support Engineer.
Individual must be able to fulfill the following responsibilities:
- Work with customers to troubleshoot and solve reported issues
- Contribute to improving our product and handbook documentation
- Suggest (and take responsibility for) improvements for team onboarding and ongoing enablement
Must meet the following requirements for consideration:
- Working experience with Unix/Linux and/or Bash
- Working experience with Kubernetes containerized solutions
- 5+ years experience in a similar role
- Strong understanding of databases, especially SQL
- Working experience with code hosts such as GitHub, GitLab and BitBucket
- Proficiency in communicating complex technical ideas and decisions to a variety of audiences