Job Summary
A marketing technology company is seeking a Remote Technical Services Head .
Core Responsibilities Include:
- Building a holistic, data-driven and customer-centric technical services organization
- Refining the systems and KPIs already have to manage customer support as well as create new systems and KPIS
- Owning the outcome and impact of the all technical services
Applicants must meet the following qualifications:
- You have created and managed technical services teams in the B2B software space
- You have worked in an agile environment where needs and priorities can shift as the market evolves
- You have collaborated with challenging customers to drive towards meaningful solutions
- You have built strong relationships inside of the organizations you have worked- up, down, and across