Remote Technical Software Application Support Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jan 17, 2020

Job Category: Financial, Information Technology

Telecommute Level: Majority

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

An information technology company is seeking a Remote Technical Software Application Support Representative.

Candidates will be responsible for the following:

  • Resolving client issues per Service Level Standards
  • Educating less experienced colleagues
  • Serving as a subject matter expert

Qualifications for this position include:

  • Ability to travel up to 5% for meetings/training/conferences
  • Minimum of 5 years combined experience as a loan review analyst, credit analyst or loan officer
  • Experience with providing technical software troubleshooting