Remote Technical Support Agent

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Sep 10, 2019

This job expires in 17 days

Job Category: Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A software company is in need of a Remote Technical Support Agent.

Candidates will be responsible for the following:

  • Assisting clients in setting up the software
  • Handling technical and customer service-related questions
  • Finding and reporting bugs

Qualifications for this position include:

  • Ability to read between the lines and interpret a customer's needs
  • Ability to communicate complex thoughts and solutions
  • Ability to communicate clearly both verbally and in writing