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Remote Technical Support Agent

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Sep 10, 2019
Job Category: Information Technology
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer

Job Summary

A software company is in need of a Remote Technical Support Agent.

Candidates will be responsible for the following:

  • Assisting clients in setting up the software
  • Handling technical and customer service-related questions
  • Finding and reporting bugs

Qualifications for this position include:

  • Ability to read between the lines and interpret a customer's needs
  • Ability to communicate complex thoughts and solutions
  • Ability to communicate clearly both verbally and in writing

COMPLETE JOB DESCRIPTION

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