Remote Technical Support Agent

Location: Pennsylvania, Texas

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 12, 2020

This job expires in 10 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing agency is seeking a Remote Technical Support Agent.

Candidates will be responsible for the following:

  • Troubleshoot software running on Windows, Vista and 7 Operating Systems
  • Troubleshoot sharing and permissions errors on home and office networks
  • Document all customer contact accurately

Qualifications for this position include:

  • Excellent communication skills
  • At least 1 year recent technical support or help desk experience
  • Tax Experience a huge Plus