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Remote Technical Support Analyst 4

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Jan 13, 2022
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A cloud technology company needs applicants for an opening for a Remote Technical Support Analyst 4.

Core Responsibilities Include:

  • Utilizing automated technology and instrumentation to diagnose and resolve customer issues
  • Resolving post-sales non-technical customer inquiries via phone and electronic means
  • Offering strategic technical support to assure the highest level of customer satisfaction

Skills and Requirements Include:

  • 7 years experience with Core products
  • BS Computer Science/Management Information Systems/Science or similar degree
  • Ability to demonstrate an understanding of Applications at a functional and technical level

COMPLETE JOB DESCRIPTION

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