Job Summary
An e-learning technology company is filling a position for a Remote Technical Support Analyst.
Core Responsibilities Include:
- Following up with customers in a timely manner
- Troubleshooting issues by asking clarifying questions
Qualifications for this position include:
- Ability to read and comprehend complex technical material
- Periodic Weekend On Call Coverage
- Candidates should be able to work a set shift that falls anytime between 7am - 11pm EST