Job Summary
A healthcare company needs applicants for an opening for a Remote Technical Support Analyst in Minneapolis.
Core Responsibilities Include:
- Answering incoming calls
- Resolving technical issues
- Documenting required information
Qualifications for this position include:
- 1 year experience resolving technical issues over the phone
- Demonstrated troubleshooting and technical ability
- Ability to effectively communicate technical solutions to non-technical customers
- Proficiency in MS Office Applications
- Strong verbal and written communication
- Ability to document problem resolution and other materials
