Job Summary
Excellent written and oral communication skills to thrive in a fast-paced environment has a current position open for a Remote Technical Support Associate.
Core Responsibilities of this position include:
- Answering regional support phone calls and live chat requests
- Utilizing available documentation and resources to identify and resolve customer issues
- Effectively communicating with customers in all mediums
Position Requirements Include:
- Exceptional customer service skills
- Aptitude to quickly learn basic technical concepts
- Associate's Degree or equivalent experience (required)
- Strong interpersonal and organizational skills
- Excellent written and oral communication skills to thrive in a fast-paced environment
