Remote Technical Support Associate

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 23, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Some College, Bachelors

Job Summary

Excellent written and oral communication skills to thrive in a fast-paced environment has a current position open for a Remote Technical Support Associate.

Core Responsibilities of this position include:

  • Answering regional support phone calls and live chat requests
  • Utilizing available documentation and resources to identify and resolve customer issues
  • Effectively communicating with customers in all mediums

Position Requirements Include:

  • Exceptional customer service skills
  • Aptitude to quickly learn basic technical concepts
  • Associate's Degree or equivalent experience (required)
  • Strong interpersonal and organizational skills
  • Excellent written and oral communication skills to thrive in a fast-paced environment

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