Job Summary
A software developer is searching for a person to fill their position for a Remote Technical Support Community Lead.
Candidates will be responsible for the following:
- Assisting customers in chat and email support
- Organizing the processes within technical support department
- Managing knowledge base, providing the feedback to the product team
Applicants must meet the following qualifications:
- Fluent written English is a must
- Great communication skills
- Passion to help people
- Experience with graphics editing tools like Photoshop, Illustrator, Sketch or Adobe XD