Job is Expired
Location: Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming
Compensation: Hourly
Staff Reviewed: Thu, May 27, 2021
Job Summary
An insurance company is in need of a Remote Technical Support Connected Home Representative.
Must be able to:
- Own the customer experience to offer customers a value-added experience with premier customer service
- Assist customers with a variety of technical support needs for total home set up
- Make the experience easy for customers by simplifying the troubleshooting experience
Applicants must meet the following qualifications:
- High School or GED
- 2 years in a call center environment delivering technical support for a variety of technologies and consumer electronics
- Must be available to work any assigned shift with reasonable notice 7 days per week, 24 hours per day
- Ability to pass technical aptitude assessment
- Proven ability to learn new technical concepts quickly and easily makes connections
- Demonstrated ability to communicate clearly and succinctly, both verbally and in writing
