Job Summary

A technology company is in need of a Remote Technical Support Engineer.

Core Responsibilities of this position include:

• Providing well-thought out and reliable direction, both in technical and non-technical terms
• Meeting or exceeding customer expectations on response quality and timeliness of responses
• Serving as internal and external point of contact on customer escalations

Required Skills:

• Communicate in person
• 2+ years of experience in customer support, technical support, system administration or a related role
• Expertise in the Windows environment
• Ability to learn new technologies quickly