Remote Technical Support Engineer

Job is Expired
Location: California, Massachusetts, Missouri, New York, North Carolina, Texas, Washington
Compensation: To Be Discussed
Staff Reviewed: Fri, Oct 26, 2018

Job Summary

A developer of genetics and biology technology is seeking a Remote Technical Support Engineer.

Candidates will be responsible for the following:

  • Providing business-to-business technical support
  • Understanding, replicating and resolving complex technical issues
  • Providing remote Tier 2 and 3 technical support for external customers and internal teams

Skills and Requirements Include:

  • Ability to analyze, investigate and troubleshoot software bugs
  • Ability to thrive in a fast-paced, dynamic work environment with constantly shifting demands
  • Ability to plan and implement networks, including firewalls, proxies, and services

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