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Remote Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Feb 28, 2019
Job Category: Customer Service, Information Technology
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

A technology company that specializes in cybersecurity is searching for a person to fill their position for a Remote Technical Support Engineer.

Individual must be able to fulfill the following responsibilities:

  • Help customers deploy and maintain the Company service
  • Take end-to-end ownership of customer issues
  • Create process or troubleshooting documentation

Applicants must meet the following qualifications:

  • Excellent relationship management in-person when required
  • 2+ years of customer support, technical support, system administration or similar
  • Expertise in the Windows environment, including Windows Service and Workstation
  • Experience troubleshooting low-level operating systems and network issues

COMPLETE JOB DESCRIPTION

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