Job Summary
An innovative products company has a current position open for a Remote Technical Support Engineer.
Core Responsibilities of this position include:
- Documenting customer information and recurring technical issues to support product quality programs
- Troubleshooting problems with malfunctioning electro/mechanical equipment or software applications
- Responding to customer product inquiries, answering technical questions, and analyzing problems
Position Requirements Include:
- Candidates need to live within commuting distance to Colorado Springs, CO
- 2 year/ Associates Degree in computer, electronic or mechanical technology, medical technology
- Desired training in one of the following: biomedical, networking, electrical engineering, or computer science
- The following certifications are a plus: A+, Net+
- Prior experience servicing Patient Monitoring and Ultrasound Systems
- All other requirements necessary for this position
