Remote Technical Support Engineer

Job ID: Available for Members

Location: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, West Virginia, Wisconsin, Wyoming

Compensation: Salary

Staff Reviewed: Wed, Aug 05, 2020

This job expires in 28 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A digital payments company is searching for a person to fill their position for a Remote Technical Support Engineer.

Must be able to:

  • Research and troubleshoot implementation questions and issues, driving self-service where possible
  • Create and maintain documentation to aid in customer education and self-service
  • Assist new customers in the migration of their data to Spreedly

Applicants must meet the following qualifications:

  • Experience working with REST APIs, HTML, CSS and Javascript
  • A history of supporting technical customers
  • Excitement for how quality customer interactions drive business growth
  • Superior verbal and written communication skills
  • Ability to thrive and take ownership in loosely structured environments
  • Demonstrated ability to learn new languages and technologies