Remote Technical Support Engineer

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Sep 03, 2020

This job expires in 4 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that provides an open-source time-series database has an open position for a Remote Technical Support Engineer.

Candidates will be responsible for the following:

  • Work in a dynamic startup and team, requiring the ability to shift focus quickly
  • Create successful customers through outstanding responsiveness, consultative interactions, and follow-through
  • Help with all stages of customer journey, from pre-sales to long-term production deployments

Position Requirements Include:

  • Experience with administration, data modeling, query optimization
  • Experience as a technical support professional with external customers
  • Strong aptitude to understand and learn new software products
  • Strong verbal and written English communication skills