Job Summary
A company that provides an open-source time-series database has an open position for a Remote Technical Support Engineer.
Candidates will be responsible for the following:
- Work in a dynamic startup and team, requiring the ability to shift focus quickly
- Create successful customers through outstanding responsiveness, consultative interactions, and follow-through
- Help with all stages of customer journey, from pre-sales to long-term production deployments
Position Requirements Include:
- Experience with administration, data modeling, query optimization
- Experience as a technical support professional with external customers
- Strong aptitude to understand and learn new software products
- Strong verbal and written English communication skills
