Job Summary
A technology company is filling a position for a Remote Technical Support Engineer.
Core Responsibilities Include:
- Providing thoughtful direction and support for technical inquiries
- Reproducing customer issues and log JIRA tickets
- Collaborating and contributing to Support Team infrastructure tools and processes
Qualifications for this position include:
- BA/BS/MS in Computer Science, or equivalent
- At least 4 years of experience in a support related, customer-facing role
- Strong Linux skills navigation and tools
- Strong understanding of Java, Python, and/or another programming language
- Good understanding of Kubernetes and containerized workloads and services