Job Summary

A information technology company is in need of a Remote Technical Support Engineer.

Core Responsibilities of this position include:

• Providing world class support for customers
• Understanding the projects and the customer business requirements
• Demonstrating leadership and ability to identify complex technical issues and the impact they have in the customer business environment

Required Skills:

• 2+ years of support or equivalent experience in a customer facing role
• Familiarity with Linux/UNIX or Mac Terminal command-line and simple scripting
• Basic understanding of Python to be able to write a simple code or review code
• Extremely well organized and self-motivated
• Excellent verbal and written English skills