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Remote Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, May 25, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer

Job Summary

A communication technology company needs applicants for an opening for a Remote Technical Support Engineer.

Must be able to:

  • Provide customers with delightful experiences by helping them resolve technical issues
  • Participate in testing of new and updated features
  • Serve as a technical subject matter expert for our support organization

Skills and Requirements Include:

  • Product mindset – we’re a product company on a mission to advance how people work
  • Strong technical and troubleshooting skills Experience providing technical support for cross-platform products (web, iOS, Android, etc.)
  • Ability to remain calm, composed, and articulate when dealing with tough customer situations

COMPLETE JOB DESCRIPTION

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