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Remote Technical Support Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Aug 02, 2021
Job Category: Information Technology
Employer Type: Employer

Job Summary

A healthcare technology company has an open position for a Remote Technical Support Engineer.

Core Responsibilities of this position include:

  • Providing technical support for the product
  • Surfacing trends to aid in the development/integration of alerting mechanisms
  • Triaging, prioritizing, escalating, and resolving tickets with administrators and developers

Qualifications for this position include:

  • Experience administering and supporting Salesforce applications
  • Experience with SQL (MySQL, Postgres, or similar)
  • Broad technical skills ranging from backend services and databases through the UI
  • Experience in the javascript ecosystem (node.js, nest.js, React, ReactNative, typescript)

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