Job Summary
A cloud-based solutions company is filling a position for a Remote Technical Support Engineer I.
Core Responsibilities of this position include:
- Supporting and configuring the software used in government system implementations
- Providing excellent customer service and technical troubleshooting
- Building strong and effective working relationships with peers, management, and customers
Skills and Requirements Include:
- Strong technical and analytical skills (HTML, CSS, and JavaScript)
- Customer-focused to anticipate client needs and concerns
- Ability to manage and prioritize multiple task/deadlines