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Remote Technical Support Engineer in Mountain View

Job is Expired
Location: California
Compensation: To Be Discussed
Staff Reviewed: Fri, Jan 29, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Entry Level

Job Summary

An information technology company has an open position for a Remote Technical Support Engineer in Mountain View.

Must be able to:

  • Provide technical support to customers
  • Provide configuration review
  • Triage support cases

Skills and Requirements Include:

  • Ability to travel to customer sites
  • Recent university graduate or entry-level experience in information security technology
  • Basic knowledge of Linux, TCP/IP, HTML, SSL, SSO, and VMware, and technical support OR
  • Related experience with a strong customer focus
  • Knowledge of logging/SIEM environments and network diagnosis tools
  • Familiarity with Zendesk and Jira or other CRM tools

COMPLETE JOB DESCRIPTION

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