Job Summary
A manufacturing company has a current position open for a Remote Technical Support Engineer in Orlando.
Core Responsibilities Include:
- Assisting in the creation of technical and application notes
- Working with customers to diagnose and resolve technical issues, questions and concerns
- Working effectively with the sales and technical teams as required to ensure issue resolutions are provided quickly
Must meet the following requirements for consideration:
- Strong knowledge of database architectures and methodologies
- Windows 10, Server 2008 to current
- Bachelor's degree in Computer Science or Technology degree OR 4 YOE in lieu of degree
- 4 years of experience in basic network and firewall setup and troubleshooting network communication issues
- 4 years of experience in VM Environments and Microsoft Clustering
- 4 years of experience in PC configuration and troubleshooting with the Windows operating system