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Remote Technical Support Genius

Job is Expired
Location: Mountain Time, Central Time, Eastern Time
Compensation: Hourly
Staff Reviewed: Wed, Dec 04, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time, Part Time
Employment Status: Independent Contractor
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company needs applicants for an opening for a Remote Technical Support Genius.

Core Responsibilities of this position include:

  • Responding to support questions
  • Developing relationships with customers
  • Identifying and executing opportunities to increase customer loyalty and reduce churn

Must meet the following requirements for consideration:

  • Incredibly strong technical troubleshooting/debugging experience (software)
  • Passion and understanding of social media
  • You are open to new and innovative solutions
  • You pay attention to the fine detail, with a focus on quality
  • Fluent in English, both verbal and written

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