Remote Technical Support Genius

Job ID: Available for Members

Location: Mountain Time, Central Time, Eastern Time

Compensation: Hourly

Staff Reviewed: Wed, Dec 04, 2019

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time, Part Time

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company needs applicants for an opening for a Remote Technical Support Genius.

Core Responsibilities of this position include:

  • Responding to support questions
  • Developing relationships with customers
  • Identifying and executing opportunities to increase customer loyalty and reduce churn

Must meet the following requirements for consideration:

  • Incredibly strong technical troubleshooting/debugging experience (software)
  • Passion and understanding of social media
  • You are open to new and innovative solutions
  • You pay attention to the fine detail, with a focus on quality
  • Fluent in English, both verbal and written