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Remote Technical Support Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sun, Feb 28, 2021
Job Category: Information Technology
Employer Type: Employer
Career Level: Experienced, Management, Executive Level

Job Summary

A software developer is seeking a Remote Technical Support Manager.

Core Responsibilities of this position include:

  • Managing a global team of Assigned Technical Contact
  • Leading your team to provide outstanding experiences that increase adoption
  • Helping us promote technical excellence

Qualifications Include:

  • 5+ years of customer facing in Security Consulting, Customer Success, or similar role
  • Executive level project management skills
  • High degree of personal integrity and ethics
  • Experience working with enterprise accounts to solve problems
  • Experience using Salesforce, Gainsight or other customer relationship tools
  • Proven escalation management experience

COMPLETE JOB DESCRIPTION

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