Job Summary
An educational company needs applicants for an opening for a Remote Technical Support Manager.
Must be able to:
- Monitor and drive supervisors and staff performance
- Address any customer satisfaction issues
- Coach and develop employees
Position Requirements Include:
- 2+ year's prior experience in a supervisory or management role
- Proficient in Microsoft Office suite
- 4+ years' prior experience in a technical support role
- Previous CRM experience required
- Prior experience in a data-driven environment
- Salesforce experience required