Remote Technical Support Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 08, 2021

This job expires in: 23 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

An educational company needs applicants for an opening for a Remote Technical Support Manager.

Must be able to:

  • Monitor and drive supervisors and staff performance
  • Address any customer satisfaction issues
  • Coach and develop employees

Position Requirements Include:

  • 2+ year's prior experience in a supervisory or management role
  • Proficient in Microsoft Office suite
  • 4+ years' prior experience in a technical support role
  • Previous CRM experience required
  • Prior experience in a data-driven environment
  • Salesforce experience required

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