Job Summary
An occupational safety company has a current position open for a Remote Technical Support Manager.
Core Responsibilities Include:
- Managing a team responsible for customer technical support
- Designing and refining services leveraging operational data, stakeholder feedback, and industry trends
- Developing and maintaining professional technical documentation for internal and external use
Qualifications for this position include:
- Bachelors Degree in Business or related field
- 5+ years of relevant experience
- Strong analytical skills and attention to detail
- Excellent oral and written communication skills
- Strong proficiency using Salesforce and Microsoft Office products
