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Remote Technical Support Operations Leader

Job is Expired
Location: Georgia, Texas
Compensation: To Be Discussed
Staff Reviewed: Tue, Oct 06, 2020
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Staffing Agency
Career Level: Management, Executive Level

Job Summary

A staffing firm has a current position open for a Remote Technical Support Operations Leader.

Core Responsibilities Include:

  • Focusing on SLA metrics
  • Working closely with other group managers to create efficiencies for end users
  • Establishing and maintaining performance metrics

Skills and Requirements Include:

  • Knowledge of the software and hardware systems being supported
  • Able to lead a team
  • Experience hiring/firing team members
  • Experience creating performance plans

COMPLETE JOB DESCRIPTION

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