Job Summary
A computer company needs applicants for an opening for a Remote Technical Support Principal Engineer.
Core Responsibilities Include:
- Effectively resolving complex technical problems with diagnostic tools
- Using judgment, creativity and sound technical knowledge to obtain and recommend solutions
- Identifying, documenting and report design, reliability and maintenance issues
Skills and Requirements Include:
- 8 to 12 years of related experience in a professional role
- Dedication to quality customer service and active listening skills
- Refined communication skills
- Outstanding analytical skills to resolve customer issues efficiently in a timely manner
