Job Summary

A computer company needs applicants for an opening for a Remote Technical Support Principal Engineer.

Core Responsibilities Include:

• Effectively resolving complex technical problems with diagnostic tools
• Using judgment, creativity and sound technical knowledge to obtain and recommend solutions
• Identifying, documenting and report design, reliability and maintenance issues

Skills and Requirements Include:

• 8 to 12 years of related experience in a professional role
• Dedication to quality customer service and active listening skills
• Refined communication skills
• Outstanding analytical skills to resolve customer issues efficiently in a timely manner