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Remote Technical Support Representative

Job is Expired
Location: Missouri
Compensation: Hourly
Staff Reviewed: Tue, Mar 19, 2019
Job Category: Customer Service
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A global staffing and recruiting agency is seeking a Remote Technical Support Representative.

Candidates will be responsible for the following:

  • Interact with customers in response to inquiries, concerns, and requests about products and services
  • Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more
  • Research using available resources, including article database systems

Qualifications Include:

  • Minimum 6 months call center experience required
  • Experience with mobile devices (mp3 players, tablets, smartphones)
  • Skilled at responding to multiple chat conversations simultaneously
  • Proper phone etiquette, including using client verbiage and positive positioning

COMPLETE JOB DESCRIPTION

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