Job Summary
A contact center and outsourced customer management solutions company has a current position open for a Remote Technical Support Representative.
Candidates will be responsible for the following:
- Respond to customer requests; replicate & troubleshoot any issues
- Effectively explain technical information to users of all levels
- Find ways for customers to get the most out of their wireless network
Applicants must meet the following qualifications:
- You have a passion for, and background in, helping others
- You’re familiar (and highly skilled) with home-based wireless networking solutions
- You live in the “Internet of things”
- You can make technology seem simple to anyone
- You’re a master of the verbal and written word
