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Remote Technical Support Representative

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, May 17, 2021
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced

Job Summary

A software development company has a current position open for a Remote Technical Support Representative.

Candidates will be responsible for the following:

  • Troubleshooting and resolving client problems and tasks
  • Jumping on the phone or facetime with customers having technical issues
  • Actively contributing to our technical knowledge base

Qualifications for this position include:

  • 2+ years of Customer Support and/or Technical Support experience
  • Tech-savvy with the ability to comprehend complex customer issues
  • Expert communication skills, particularly over the phone

COMPLETE JOB DESCRIPTION

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