Job Summary
A data-driven marketing company has a current position open for a Remote Technical Support Representative.
Core Responsibilities Include:
- Supporting business customers on our proprietary software
- Recognizing and escalating difficult technical/business issues within the organization
- Prioritizing and organizing customer ticket workload
Skills and Requirements Include:
- Excellent Customer Support and Technical skills
- Good understanding of Windows Operating System
- Excellent troubleshooting skills
- Highly self-motivated and independent
- Well-organized, with the ability to multi-task, and work with minimal supervision
- Ability to professionally interact with the end user
