Job Summary
An information services company is filling a position for a Remote Technical Support Representative.
Core Responsibilities of this position include:
- Providing first line diagnostic/troubleshooting support and technical expertise
- Answering customer questions and inquiries across entire suite of products
Must meet the following requirements for consideration:
- 1 year of experience in web technology and software applications
- Ability to effectively communicate and present technical concepts
- BA/BS degree or equivalent practical experience in Customer Support or call center environment