Job Summary
A technology solutions and support company has an open position for a Remote Technical Support Representative.
Core Responsibilities Include:
- Managing Visa/MasterCard dispute caseload
- Providing level one troubleshooting
- Accurately assessing the customer's product issue or problem
Position Requirements Include:
- 2 years experience in a customer service role, a financial institution, or Visa/MasterCard dispute processing
- Associate’s or Bachelor’s degree preferred
- Background in Visa or MasterCard dispute processing preferred