Job Summary

A digital insurance claims company is seeking a Remote Technical Support Representative I.

Core Responsibilities Include:

• Handle front line inbound telephone calls and written or internet-based inquiries from customers
• Deliver professional and top-quality customer service to all customers
• Provide technical support to internal and external clients

Skills and Requirements Include:

• High School Degree or equivalent required
• 1-2 years of help desk or technical support experience preferred
• College or technical degree in Computer Science or equivalent preferred
• 1-2 years of customer service experience in a call center environment
• Knowledge of Windows Operating systems
• Knowledge of SQL