Remote Technical Support Representative in Elgin

Job ID: Available for Members

Location: Illinois

Compensation: Send Rates or Salary

Staff Reviewed: Fri, Feb 14, 2020

This job expires in 16 days

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Independent Contractor

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company needs applicants for an opening for a Remote Technical Support Representative in Elgin.

Core Responsibilities of this position include:

  • Offering solutions to technical issues
  • Assisting in real-time with software installation
  • Leading Software / SaaS products technical demos

Applicants must meet the following qualifications:

  • History of consistently meeting (and often exceeding) goals and expectations
  • 2+ years of experience in supporting software products or talented fresh graduate
  • Excellent communication and presentation skills
  • Strong foundation in OS and Database/Server technology
  • Strong references from previous managers/supervisors