Job Summary
A staffing agency needs applicants for an opening for a Remote Technical Support Representative in Las Vegas.
Individual must be able to fulfill the following responsibilities:
- Provide timely and accurate information to incoming customer questions
- Answer phone calls for customers needing technical assistance
- Provide timely feedback to the company regarding service issues or customer concerns
Qualifications for this position include:
- Ability to identify and reroute technical issues as needed
- Microsoft Office proficiency
- Experience with troubleshooting Windows operating systems
- High School Diploma
- Minimum of 2 years experience in a Technical support role
- Computer hardware and software must meet the employer's minimum technical requirements