Remote Technical Support Representative in Pompano Beach

Location: Florida

Compensation: To Be Discussed

Staff Reviewed: Wed, Jun 09, 2021

This job expires in: 21 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

An IT company has an open position for a Remote Technical Support Representative in Pompano Beach.

Candidates will be responsible for the following:

  • Placing outbound calls and communicate with energy and enthusiasm to customers
  • Answering inbound calls and greeting customers with energy and enthusiasm
  • Meeting department productivity and quality standards

Applicants must meet the following qualifications:

  • Basic knowledge of MS Word, Excel, Share Point and Google docs
  • Problem solving skills
  • Experience in customer service experience in a transaction-based environment
  • High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required
  • Ability to maintain accuracy and production standards

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