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Remote Technical Support Representative in Wenona

Job is Expired
Location: Illinois
Compensation: Hourly
Staff Reviewed: Mon, Jan 14, 2019
Job Category: Customer Service, Information Technology
Employer Type: Staffing Agency
Career Level: Experienced

Job Summary

A staffing company needs applicants for an opening for a Remote Technical Support Representative in Wenona.

Must be able to:

  • Diagnose and resolve technical issues
  • Gather customer/product information and determine the issue by analyzing the symptoms
  • Interact with customers in response to inquiries, concerns, and requests

Qualifications Include:

  • Skilled at responding to multiple chat conversations simultaneously
  • Ability to multitask between customer calls and logging of case notes
  • Proper phone etiquette
  • Experience with mobile devices
  • Minimum 6 months call center experience required
  • High School Diploma required

COMPLETE JOB DESCRIPTION

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