Remote Technical Support Representative in Wenona

A staffing company needs applicants for an opening for a Remote Technical Support Representative in Wenona.

Must be able to:

• Diagnose and resolve technical issues
• Gather customer/product information and determine the issue by analyzing the symptoms
• Interact with customers in response to inquiries, concerns, and requests

Qualifications Include:

• Skilled at responding to multiple chat conversations simultaneously
• Ability to multitask between customer calls and logging of case notes
• Proper phone etiquette
• Experience with mobile devices
• Minimum 6 months call center experience required
• High School Diploma required