Job Summary

An information technology company has an open position for a Remote Technical Support Senior Manager.

Core Responsibilities of this position include:

• Leading the strategy and operational product roadmaps
• Building the value proposition and target customer segments
• Guiding stakeholders on the portfolio strategy

Position Requirements Include:

• Bachelor's degree or equivalent in computer science, engineering or related
• 10 years of work experience in a related field
• Knowledge of root cause analysis and problem detection
• Technical understanding and knowledge of the relevant industry
• Extensive skills in cost efficient solution building, financial performance metric creation and analysis