Remote Technical Support Specialist

Job Summary

A company is looking for a Remote Technical Support professional.

Key Responsibilities

• Diagnosing and troubleshooting technical issues remotely
• Managing customer issues from initiation to resolution in a fast-paced environment
• Maintaining expert knowledge of deployment systems and software to assist customers

Required Qualifications

• Bachelor's Degree or equivalent experience
• Self-starter comfortable working independently
• Prior IT Helpdesk experience
• Strong technical ability, including installing drivers and diagnosing system issues
• Ability to lift 50 pounds or more