Remote Technical Support Specialist

Job Summary

A company is looking for a Remote Technical Customer Service Specialist.

Key Responsibilities

• Identify customer needs and resolve issues related to SSL, servers, and relational databases
• Perform routine call center activities concerning business products and services
• Gather information to maintain customer profiles and accounts while providing exceptional service

Required Qualifications

• High school diploma or equivalent
• At least 6 months of customer service work experience
• Legal authorization to work permanently in the U.S. without requiring a visa transfer or sponsorship
• Knowledge of desktop and portable devices, relational databases, SSL, and/or servers
• Typing speed of 30 WPM or higher